Knowledge base | mouseflow

Debug JavaScript Errors

Instead of being in the dark, Mouseflow gives you error tracking superpowers. Each time a click triggers a JavaScript error, we automatically tag the session so it's easy to discover.

Instead of manually searching through all your recordings, Mouseflow’s sophisticated filter feature allows you to quickly identify recordings that include JavaScript errors (resulting from clicks).

 
Select “Apply” on the right side of your screen. You’ll be taken to a list of recordings that exclusively include the "click-error" tag.
 


Additionally, click on the right side of one of your sessions to download the recording or share it with a developer who can fix the error. This makes your developer’s life incredibly easy: no more trying to explain the visitor’s problem, no more developer frustration, and no more being in the dark. You can show your developer exactly what happened on the visitor’s screen with a link to the recording. 

You can also set alerts (notifications) for incoming recordings including JavaScript errors. Just click the save/download disk icon on the left side of your screen.  
 
 

With the selected filters applied, you can save this click-error recording list as a “view”. You can name the list, create your developer as a sub-user, and notify them either daily or hourly when a suspected JavaScript error occurs on your website.

--

Have any questions about what you just read? No worries -- reach out to us at support@mouseflow.com. We’d love to help you.