Knowledge base | mouseflow

Do you offer any SLA or uptime guarantees?

We don't offer Service Level Agreements (SLA) on our regular plans. However, Mouseflow has partnered with a content delivery network (CDN) service that promises 24/7 uptime on the recording scripts, even if we experience downtime in our data center.

If you're seeking a customer enterprise plan (with more than 100K recordings per month) or require an SLA, we'd be happy to work with you.