Knowledge base | mouseflow

Download recordings

If you have an important recording that you want to share with your team, you can easily save it locally.

To download a recording, follow the simple steps below:

  1. Click the "Recordings" tab on the left hand side.
  2. Hover over the recording you would like to download.
  3. You should see three new icons appear on the same line on the right side.
  4. Click the middle icon (the one with three horizontal lines).
  5. Click "Download" and the recording should start to download automatically.

To play the downloaded recording, unzip the file and double-click the "index.html" file. Please note that our recordings work best using modern browsers like Chrome, Firefox and Safari and may have issues with older browsers.

At the moment, you can only download recordings one by one.

Please note this feature is only available in paid plans.