Knowledge base | mouseflow

Managing billing details

Under the 'Account' page, you can easily modify user details on your Mouseflow account. These details will be utilized when booking invoices for your account and for handling VAT charges. The main information includes:

Details on address and contact information

This includes a contact person, a company name, address, country and additional contact details.

VAT number

To avoid VAT charges on your subscription (for EU companies), you should add your VAT number.

Billing email

If you wish to have all invoices forwarded to another address (like your accounting department), you can add their email as the billing email for the account.