Knowledge base | mouseflow

What is your cookie policy?

Some countries require websites to be very explicit about which cookies they use and for what purpose, especially with the EU cookie law. Here is a full list of the cookies Mouseflow uses. These cookies are essential for the functionality of our service. We don't use 3rd party cookies or any other client storage mechanism.

mf_[session]: 1st party cookies, session lifetime: A cookie for identifying the browser session.

This cookie identifies the browser session while it happens. The cookie is deleted as soon as the session ends, meaning when the user leaves the website.

mf_user: 1st party cookie, persistent: A cookie for checking if the user is new or returning

This cookie establishes whether the user is a returning or first time visitor. This is done simply by a yes/no toggle - no further information about the user is stored. This cookie has a lifetime of 90 days.