When creating a form, you might encounter the error message "We did not find any forms on this page." Here's how to troubleshoot.

No recordings have been made on the page where the form is located

Mouseflow will not be able to identify the presence of a form if there have not been made any recordings on the page where the form is present. Try visiting the live page where the form is located and interact with it.

If you have set a recording rate for your website, you might want to briefly change it back to record every visitor before visiting your form, so you can be sure your visit will be recorded.


The form elements are not wrapped in a <form> tag

Every now and again, we see form fields that have been implemented on a website without being wrapped by a <form> tag. While the form might be working without these on the website, Mouseflow will not be able to identify it as a form without those tags.

To help Mouseflow identify your form, please make sure your form fields are wrapped in a <form> tag per the HTML specification.

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