Two-factor authentication provides you with a higher level of security when accessing your account by ensuring that a secure code, along with your password, is used to log in. You can easily enable this new feature through your Mouseflow account in just a few steps.

Step 1: Turning on Two-Factor Authentication (2FA)

Start by going to Account Settings (you can also log into Mouseflow, click the email address in the upper-right hand corner, and go to My Settings). Once you're there please toggle the "Two-Factor Authentication" radio button to the "On" position.

Step 2: Verify and Quick Setup

After you toggle two-factor authentication to “on,” a new window will appear and guide you through the setup process. Just download the Google Authenticator app, scan the QR code with your phone, and you’ll be presented with an authentication code.

Note: Please save your manual entry key in case you replace your device



Step 3: You’re all set!

After you enable this feature, you will be prompted to enter the verification code each time you log in. From now on, when you login, simply open the app and provide the current code shown on your screen. If needed, you can also type in the manual entry key as an alternative to providing the code - be sure to keep this in a safe place.


You can also make a bunch of other changes to your account in - you can see all your options here

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