You can easily integrate Mouseflow with other tools like Qualaroo.
Use it to
This integration will let you send the link to playback a specific session directly to Qualaroo via their JavaScript API. This allows you to play the user's actual session to see the surrounding context when you're viewing a user's response(s) in Qualaroo.
Setup
Qualaroo has a JavaScript API that lets you identify users. The guide below shows you how to add the playback URL as user identification in Qualaroo:
1. Copy the following snippet of code
<script type="text/javascript">
var _kiq = _kiq || [];
if (typeof mouseflow == "object") {
_kiq.push(['identify', 'https://app.mouseflow.com/websites/' +
mouseflow.websiteId + '/recordings/' + mouseflow.getSessionId()
+ '/play']);
}
</script>
2. Go to your own website and find the place where your current Qualaroo code is installed and paste the code snippet from step 1 below it.
3. You will start seeing the Mouseflow Playback link appear in customer answers in your Qualaroo account.
Note: For further information on setting up the Qualaroo Identity API call please find Qualaroo's own setup guide here: https://help.qualaroo.com/hc/en-us/articles/201956628-Using-the-Identity-API-call
How it works
What happens in the code is the following:
A. We make sure the _kiq
variable is available. This is the variable that is used to communicate with the Qualaroo
object.
B. We call (typeof mouseflow == "object")
to check that Mouseflow is available.
C. We call _kiq.push( ... )
to add the data into Qualaroo.