Qualaroo Integration

You can easily integrate Mouseflow with other tools like Qualaroo.

Use it to

This integration will let you send the link to playback a specific session directly to Qualaroo via their JavaScript API. This allows you to play the user's actual session to see the surrounding context when you're viewing a user's response(s) in Qualaroo.

Setup

Qualaroo has a JavaScript API that lets you identify users. The guide below shows you how to add the playback URL as user identification in Qualaroo:

1. Copy the following snippet of code

<script type="text/javascript"> 
   var _kiq = _kiq || []; 
   if (typeof mouseflow == "object") { 
       _kiq.push(['identify', 'https://app.mouseflow.com/websites/' + 
       mouseflow.websiteId + '/recordings/' + mouseflow.getSessionId()
       + '/play']); 
   } 
</script>

2. Go to your own website and find the place where your current Qualaroo code is installed and paste the code snippet from step 1 below it.

3. You will start seeing the Mouseflow Playback link appear in customer answers in your Qualaroo account.

Note: For further information on setting up the Qualaroo Identity API call please find Qualaroo's own setup guide here: https://help.qualaroo.com/hc/en-us/articles/201956628-Using-the-Identity-API-call

How it works

What happens in the code is the following:

A. We make sure the _kiq variable is available. This is the variable that is used to communicate with the Qualaroo object.

B. We call (typeof mouseflow == "object") to check that Mouseflow is available.

C. We call _kiq.push( ... ) to add the data into Qualaroo.