In order to gather insights and begin optimizing your conversion rate, you need to install the Mouseflow tracking code on your site. In this article, we will guide you through the few steps involved in installing the Mouseflow tracking code on your Shift4Shop site.

1. Log in to Mouseflow

Begin by logging into Mouseflow and clicking the </> symbol to open up the Tracking Code you will need. In the next prompt, select the option titled 'HTML'.

Click the Copy to Clipboard button to save the Tracking Code.

You will need this in step 2.

2. Log into your Shift4Shop site as an admin

Once logged in, proceed to the site settings:

Settings > Design > Themes & Styles

From the upper right corner drop-down called More, select the Edit Template (HTML) option

Click the template called frame.html and scroll to the very bottom of that page to locate the closing body tag (</body>). Paste the Mouseflow tracking code (including the <script></script> tags) just before the tag and Save.

4. Test Installation and Activate Tracking

Once you have completed adding the Mouseflow Tracking Code to your site you should refresh one of the pages that the code is on, this will let Mouseflow know that the installation has been made.

To begin recording traffic on your site, you need to activate tracking by clicking the Activate Tracking button from the

Manage My Sites page.
You confirm that you will abide by Mouseflow terms and not collect Personal Identifiable Information (PII) by signing your name and clicking the button.

Tip: If you are not seeing the Activate Recording button (or popup) at this point, please try to visit your site in your browser's Private or Incognito mode, and do some clicking, scrolling and navigating while you're there.

Congratulations! You Made it!

Now go celebrate with your team while the insights pour in.

Once you have activated tracking, Mouseflow will automatically begin recording your visitors. You can check the Recording Status from the Manage My Sites page or you can click the play button to go to your Dashboard.

What's Next?

Once you're done celebrating here are a few next steps to consider.

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