In this article, we'll show you how to install the Mouseflow tracking code on your WIX site in a few easy steps.


This guide will walk you through the 3 short steps involved in enabling tracking for your WIX site.

Note: The feature to include custom code is only available for WIX sites with a connected domain, and also needs to be on a Premium Plan.

1. Log in to Mouseflow

Begin by logging into Mouseflow and clicking the </> symbol to open up the Tracking Code you will need. On the next prompt, select the option titled 'HTML'.

Click the Copy to Clipboard button to save the Tracking Code.

You will need this in step 3.

2. Log into your WIX account

When you have logged into WIX, navigate to:

Settings > Advanced Settings > Tracking & Analytics

Click the New Tool button to add your Mouseflow Tracking Code.

Select the Custom Code option and add the Tracking Code from the first step into where it says Paste the code snippet here.

Please make sure to apply the following settings to the Tool:

Name: For easy recognition, give the custom code a name, e.g. "Mouseflow".

Add Code to Pages: If you want to track all pages of your WIX site, set the option to All pages and Load Once.

Place Code in: Be sure to select the Body - end option.

Remember to click the Apply button when you're done.

3. Test Installation and Activate Tracking

Once you have completed adding the Mouseflow Tracking Code to your site you should refresh one of the pages that the code is on, this will let Mouseflow know that the installation has been made.

To begin recording traffic on your site, you need to activate tracking by clicking the Activate Tracking button from the Manage My Sites page.

You confirm that you will abide by Mouseflow terms and not collect Personal Identifiable Information (PII) by signing your name and clicking the button.

Tip: If you are not seeing the Activate Recording button (or popup) at this point, please try to visit your site in your browser's Private or Incognito mode, and do some clicking, scrolling and navigating while you're there.

Congratulations! You Made it!

Now go celebrate with your team while the insights pour in.

Once you have activated tracking, Mouseflow will automatically begin recording your visitors. You can check the Recording Status from the Manage My Sites page or you can click the play button to go to your Dashboard.

What's Next?

Once you're done celebrating here are a few next steps to consider.

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