A session is created when a new user accesses your site, or when the Mouseflow session ends and the user performs a new action on your site. A Mouseflow session ends if one of the following scenarios occurs:

  • The user is inactive for more than 30 min.

  • The user is active on a single page for more than 1 hour.

  • The user has more than 100 page views.

  • The user clears their browser cookies.

  • The user loads the website in an incognito tab.

  • If you perform a mouseflow.stopSession() call at any time on your site.

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