A session is created when a new user accesses your site, or when the Mouseflow session ends and the user performs a new action on your site. A Mouseflow session ends if one of the following scenarios occur:

  • The user is inactive for more than 30 min.
  • The users are active on a page for more than 1 hour.
  • The user has more than 100 page views.
  • The user clears browser cookies
  • The user loads the website in an incognito tab.
  • If you perform a 'mouseflow.stopSession()' call at any time on your site.
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