Mouseflow sends out a number of emails to various levels of users. Here is a short overview of the emails we send and to whom we send them.
Transactional emails
- Invoices are sent to the billing e-mail under "Account settings" and if unset the account owner.
- All other billing emails are sent to the account owner.
Weekly Report Emails
- Weekly emails are sent to all users that have enabled them under "My settings".
Other Report Emails
- Filter notifications are sent to all users that have enabled them under the filter settings.
- Feedback notifications are sent to all users that have enabled them under "Notification" on a feedback campaign.
Security Emails
- Security emails related to a user (change email, change password, forgot password, two factor authentication, new user created) are sent to the user.
- Security emails related to the account (account validation) are sent to the account owner.