Single sign-on (SSO) is an authentication scheme that allows users to log in with a single username and password to any of several independent software systems.

Mouseflow supports SSO with Google, Google Cloud, Azure AD, and standard Auth0 for Enterprise level plans.

To enable SSO, head to your "Account" page and open the Security Settings card:

From the Security Settings card, you can toggle the Single sign-on setting to "On" and select your preferred SSO provider:

You also have the option to "Force SSO." Forcing SSO will require all users of the account to log in with SSO.

Occasionally, there might be the need to allow someone from outside of your organization access to your Mouseflow account. These users will not be able to log in using SSO, however, we have built in the option to exclude these users from the requirement of SSO even when "Force SSO" is turned on.

There are two options for how and when to exclude this user from the "Force SSO" requirement.

If the user has already been added to the account, you can exclude them from the SSO requirement on the "Security Settings" card by adding their email address to the "Exclude from forced SSO" list:

Alternatively, you can set this option immediately when adding the new user to the account from the "Users" page. Setting the "Single sign-on" toggle to "Off" will allow the user to log in by setting a password instead of the SSO requirement:

Please contact with any questions.

Did this answer your question?