In Mouseflow you have the ability to locate users by their IP address.

Note: IP addresses are automatically anonymized on all EU/EAA accounts (GDPR) and on visits from the State of California (CCPA).

To locate an IP address you can hover over the flag on the recording of a user you want to locate. A prompt will appear with the IP address and other information about this particular user.

From here you can either click on the IP address itself, which will cause the application to automatically populate in this in the search bar, or simply copy and paste the IP address.

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