Creating, organizing, and viewing recordings

Content is Missing From Playback

Written by Chris Borsheim
Updated over a week ago

The Recording List and Playback window

Written by Chris Borsheim
Updated over a week ago

Can I live stream use recordings?

Written by Chris Borsheim
Updated over a week ago

How to share recordings and heatmaps

How to share Mouseflow recordings and heatmaps between multiple or external users

Written by Ben Soutendijk
Updated over a week ago

How to download a Recording

Download a recording to your computer to present it to your team or save for reference

Written by Chris Borsheim
Updated over a week ago

How to add comments to recordings

By adding comments, you can describe potential challenges and communicate efficiently with your team members

Written by Jess Frandsen
Updated over a week ago

What do the built-in tags in Mouseflow mean?

Understanding Mouseflows built-in tags and how you can leverage those insights to isolate recordings

Written by Chris Borsheim
Updated over a week ago

Session Time and Playback Time Doesn't Match

Written by Ben Soutendijk
Updated over a week ago

How do I delete recordings?

Written by Ben Soutendijk
Updated over a week ago

Start Recordings Based on User Actions

Start the Mouseflow Recording script only when the user performs a specific action

Written by Ben Soutendijk
Updated over a week ago

Track Visitors By Specific Device

Limit Mouseflow to only record traffic from a specific device type or group of devices

Written by Caspar Reece
Updated over a week ago

Track Desktop Visitors only

Limit Mouseflow to only record desktop traffic

Written by Caspar Reece
Updated over a week ago

Track Mobile Visitors only

Limit Mouseflow to only record Mobile (phone) traffic

Written by Caspar Reece
Updated over a week ago

Track Tablet Visitors only

Limit Mouseflow to only record Tablet traffic

Written by Caspar Reece
Updated over a week ago

Record Visitors Based on Entry Page

Limit Mouseflow to only record visitors that land on a specific entry page

Written by Ben Soutendijk
Updated over a week ago

Exclude visitors from specific countries

Exclude traffic from specific countries from being recorded by Mouseflow by utilising the Browser Language settings

Written by Caspar Reece
Updated over a week ago

How do I Record Visitors from a Specific Country?

Limit Mouseflow to only record traffic coming from specific countries by using the Browser Language

Written by Caspar Reece
Updated over a week ago

Track Tablet and Mobile Visitors only

Limit Mouseflow to only record Mobile and Tablet traffic

Written by Caspar Reece
Updated over a week ago

How do I track visitors referred by Google AdWords?

Limit Mouseflow to only record traffic coming from your posts or adds on Google AdWords

Written by Caspar Reece
Updated over a week ago

How do I only track visits from Bing Ads?

Limit Mouseflow to only record traffic coming from your Bing Ads

Written by Caspar Reece
Updated over a week ago

How do I only track visits referred by Facebook

Limit Mouseflow to only record traffic coming from your posts or adds on Facebook

Written by Caspar Reece
Updated over a week ago

Recordings Don't Appear Correctly

Written by Chris Borsheim
Updated over a week ago