Creating, organizing, and viewing recordings

Chris Borsheim avatar Ben Soutendijk avatar Jess Frandsen avatar +1
23 articles in this collection
Written by Chris Borsheim, Ben Soutendijk, Jess Frandsen and 1 other

Content is Missing From Recordings

Does it look like CSS or content such as images and fonts are missing from your recordings?
Chris Borsheim avatar
Written by Chris Borsheim
Updated over a week ago

The Recording List and Playback window

Chris Borsheim avatar
Written by Chris Borsheim
Updated over a week ago

Can I live stream user recordings?

Chris Borsheim avatar
Written by Chris Borsheim
Updated over a week ago

How to share recordings and heatmaps

How to share Mouseflow recordings and heatmaps between multiple or external users
Ben Soutendijk avatar
Written by Ben Soutendijk
Updated over a week ago

Manually Exclude Countries From Being Recorded

Exclude Countries Based on Browser Language
Claus Tjørndal avatar
Written by Claus Tjørndal
Updated over a week ago

How to download a Recording

Download a recording to your computer to present it to your team or save for reference
Chris Borsheim avatar
Written by Chris Borsheim
Updated over a week ago

How to Add Comments to Recordings

By adding comments, you can describe potential challenges and communicate efficiently with your team members
Jess Frandsen avatar
Written by Jess Frandsen
Updated over a week ago

What do the built-in tags in Mouseflow mean?

Understanding Mouseflows built-in tags and how you can leverage those insights to isolate recordings
Chris Borsheim avatar
Written by Chris Borsheim
Updated over a week ago

Session Time and Playback Time Doesn't Match

Ben Soutendijk avatar
Written by Ben Soutendijk
Updated over a week ago

How do I delete recordings?

Ben Soutendijk avatar
Written by Ben Soutendijk
Updated over a week ago

Start Recordings Based on User Actions

Start the Mouseflow Recording script only when the user performs a specific action
Ben Soutendijk avatar
Written by Ben Soutendijk
Updated over a week ago

Track Visitors By Specific Device

Limit Mouseflow to only record traffic from a specific device type or group of devices
Claus Tjørndal avatar
Written by Claus Tjørndal
Updated over a week ago

Track Desktop Visitors only

Limit Mouseflow to only record desktop traffic
Claus Tjørndal avatar
Written by Claus Tjørndal
Updated over a week ago

Track Mobile Visitors only

Limit Mouseflow to only record Mobile (phone) traffic
Claus Tjørndal avatar
Written by Claus Tjørndal
Updated over a week ago

Track Tablet Visitors only

Limit Mouseflow to only record Tablet traffic
Claus Tjørndal avatar
Written by Claus Tjørndal
Updated over a week ago

Record Visitors Based on Entry Page

Limit Mouseflow to only record visitors that land on a specific page
Ben Soutendijk avatar
Written by Ben Soutendijk
Updated over a week ago

Exclude Visitors From Specific Countries

Exclude traffic from specific countries from being recorded by Mouseflow by utilizing the Browser Language settings
Claus Tjørndal avatar
Written by Claus Tjørndal
Updated over a week ago

How do I Record Visitors from a Specific Country?

Limit Mouseflow to only record traffic coming from specific countries by using the Browser Language
Claus Tjørndal avatar
Written by Claus Tjørndal
Updated over a week ago

Track Tablet and Mobile Visitors only

Limit Mouseflow to only record Mobile and Tablet traffic
Claus Tjørndal avatar
Written by Claus Tjørndal
Updated over a week ago

How do I track visitors referred by Google AdWords?

Limit Mouseflow to only record traffic coming from your posts or adds on Google AdWords
Claus Tjørndal avatar
Written by Claus Tjørndal
Updated over a week ago

How do I only track visits from Bing Ads?

Limit Mouseflow to only record traffic coming from your Bing Ads
Claus Tjørndal avatar
Written by Claus Tjørndal
Updated over a week ago

How do I only track visits referred by Facebook

Limit Mouseflow to only record traffic coming from your posts or adds on Facebook
Claus Tjørndal avatar
Written by Claus Tjørndal
Updated over a week ago

Recordings Don't Appear Correctly

Chris Borsheim avatar
Written by Chris Borsheim
Updated over a week ago