The Mouseflow Platform

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45 articles in this collection
Written by Chris Borsheim, Eddie, Ben Soutendijk and 3 others
Common Questions

Mouseflow Supports Shadow DOM

Shadow DOM elements are becoming increasingly popular on the web today - and Mouseflow can of course record them out-of-the-box.
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Written by Chris Borsheim
Updated over a week ago

The Trial Ended - What Can I Do?

How do I continue when the Mouseflow trial has ended...
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Written by Jess Frandsen
Updated over a week ago

Mouseflow Email Preferences

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Written by Claus Tjørndal
Updated over a week ago

What is Mouseflow’s referral program and how does it work?

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Written by Eddie
Updated over a week ago

Can Mouseflow track dynamic pages with JavaScript and AJAX calls?

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Written by Chris Borsheim
Updated over a week ago

Recordings and Data are Missing

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Written by Chris Borsheim
Updated over a week ago

Do you have a brochure or presentation available?

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Written by Chris Borsheim
Updated over a week ago

How are Recordings counted?

Understand the relationship of Credits and Recordings in mouseflow
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Written by Chris Borsheim
Updated over a week ago

What are Sessions?

Understand what Sessions are in Mouseflow
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Written by Chris Borsheim
Updated over a week ago

Error: Could not load recording data

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Written by Chris Borsheim
Updated over a week ago

Is it possible to white label Mouseflow?

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Written by Chris Borsheim
Updated over a week ago

Do you support Flash elements?

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Written by Chris Borsheim
Updated over a week ago

What is your cookie policy?

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Written by Chris Borsheim
Updated over a week ago

What browsers and operating systems do you support?

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Written by Chris Borsheim
Updated over a week ago

What is Do-Not-Track?

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Written by Chris Borsheim
Updated over a week ago

Is Mouseflow right for me?

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Written by Chris Borsheim
Updated over a week ago

What happens to my website if you have downtime?

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Written by Chris Borsheim
Updated over a week ago

Do you offer any SLA or uptime guarantees?

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Written by Chris Borsheim
Updated over a week ago

Can I delete all recordings and data?

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Written by Chris Borsheim
Updated over a week ago

Does Mouseflow work with members-only pages, shopping carts, and checkout pages?

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Written by Chris Borsheim
Updated over a week ago

Can I install Mouseflow on my localhost?

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Written by Chris Borsheim
Updated over a week ago

What browsers and operating systems do you support?

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Written by Chris Borsheim
Updated over a week ago

What about Security? Is my data safe?

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Written by Chris Borsheim
Updated over a week ago

What impact will Mouseflow have on my servers?

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Written by Chris Borsheim
Updated over a week ago

Does Mouseflow affect the browsing experience?

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Written by Chris Borsheim
Updated over a week ago

How does Mouseflow handle Apple Safari Intelligent Tracking Prevention (ITP)?

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Written by Ben Soutendijk
Updated over a week ago

Firefox Enhanced Tracking Protection blocking 3rd party trackers

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Written by Ben Soutendijk
Updated over a week ago

Where are my recordings?

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Written by Ben Soutendijk
Updated over a week ago

Why Can My Email Be Seen In Recordings?

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Written by Ben Soutendijk
Updated over a week ago

Whitelist Mouseflow's Servers

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Written by Claus Tjørndal
Updated over a week ago