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The Mouseflow Platform
The Mouseflow Platform
+4
52 articles in this collection
Written by
Chris Borsheim,
Eddie,
Ben Soutendijk
and 4 others
Historical Data
Written by
Gabriela Payano
Updated over a week ago
Tag Page Reload
Written by
Michael Stump
Updated over a week ago
Tag URL Parameter
Enriching data using URL query string values
Written by
Gabriela Payano
Updated over a week ago
Tagging Referral Source
Tag specific referrals so you can easily access data in the application.
Written by
Gabriela Payano
Updated over a week ago
Schedule Mouseflow
Program when Mouseflow is Recording
Written by
Gabriela Payano
Updated over a week ago
Unsubscribe from Emails
Written by
Gabriela Payano
Updated over a week ago
How does Mouseflow work?
Written by
Chris Borsheim
Updated over a week ago
Play Select Recordings (Autoplay)
Written by
Gabriela Payano
Updated over a week ago
Locating by IP address
Written by
Gabriela Payano
Updated over a week ago
Common Questions
Mouseflow's Deferred Script
Written by
Gabriela Payano
Updated over a week ago
Mouseflow Supports Shadow DOM
Shadow DOM elements are becoming increasingly popular on the web today - and Mouseflow can of course record them out-of-the-box.
Written by
Chris Borsheim
Updated over a week ago
The Trial Ended - What Can I Do?
How do I continue when the Mouseflow trial has ended...
Written by
Jess Frandsen
Updated over a week ago
Mouseflow Email Preferences
Written by
Claus Tjørndal
Updated over a week ago
What is Mouseflow’s referral program and how does it work?
Written by
Eddie
Updated over a week ago
Can Mouseflow track dynamic pages with JavaScript and AJAX calls?
Written by
Chris Borsheim
Updated over a week ago
Recordings and Data are Missing
Written by
Chris Borsheim
Updated over a week ago
How are Recordings counted?
Understand the relationship of Credits and Recordings in mouseflow
Written by
Chris Borsheim
Updated over a week ago
What are Sessions?
Understand what Sessions are in Mouseflow
Written by
Chris Borsheim
Updated over a week ago
Error: Could not load recording data
Written by
Chris Borsheim
Updated over a week ago
Is it possible to white label Mouseflow?
Written by
Chris Borsheim
Updated over a week ago
Do you support Flash elements?
Written by
Chris Borsheim
Updated over a week ago
What is your cookie policy?
Written by
Chris Borsheim
Updated over a week ago
What browsers and operating systems do you support?
Written by
Chris Borsheim
Updated over a week ago
What is Do-Not-Track?
Written by
Chris Borsheim
Updated over a week ago
Is Mouseflow right for me?
Written by
Chris Borsheim
Updated over a week ago
What happens to my website if you have downtime?
Written by
Chris Borsheim
Updated over a week ago
Do you offer any SLA or uptime guarantees?
Written by
Chris Borsheim
Updated over a week ago
Can I delete all recordings and data?
Written by
Chris Borsheim
Updated over a week ago
Does Mouseflow work with members-only pages, shopping carts, and checkout pages?
Written by
Chris Borsheim
Updated over a week ago
Can I install Mouseflow on my localhost?
Written by
Chris Borsheim
Updated over a week ago
What browsers and operating systems do you support?
Written by
Chris Borsheim
Updated over a week ago
What about Security? Is my data safe?
Written by
Chris Borsheim
Updated over a week ago
What impact will Mouseflow have on my servers?
Written by
Chris Borsheim
Updated over a week ago
Does Mouseflow affect the browsing experience?
Written by
Chris Borsheim
Updated over a week ago
How does Mouseflow handle Apple Safari Intelligent Tracking Prevention (ITP)?
Written by
Ben Soutendijk
Updated over a week ago
Firefox Enhanced Tracking Protection blocking 3rd party trackers
Written by
Ben Soutendijk
Updated over a week ago
Where are my recordings?
Written by
Ben Soutendijk
Updated over a week ago
Why Can My Email Be Seen In Recordings?
Written by
Ben Soutendijk
Updated over a week ago
Whitelist Mouseflow's Servers
Written by
Claus Tjørndal
Updated over a week ago
Billing
How does upgrading and downgrading work?
Written by
Chris Borsheim
Updated over a week ago
How do I cancel my account?
Written by
Chris Borsheim
Updated over a week ago
Update Payment Details
Written by
Chris Borsheim
Updated over a week ago
Switch PayPal account in Mouseflow
Written by
Chris Borsheim
Updated over a week ago
Failed payment
Written by
Chris Borsheim
Updated over a week ago
How does Mouseflow handle VAT?
Written by
Chris Borsheim
Updated over a week ago
Recording Credits Were Not Refilled
Written by
Ben Soutendijk
Updated over a week ago
Why did my payment fail?
Written by
Ben Soutendijk
Updated over a week ago
Where can I find my invoices?
Written by
Chris Borsheim
Updated over a week ago
Switching between PayPal and Credit Card
Written by
Chris Borsheim
Updated over a week ago
How do I update my credit card?
Written by
Chris Borsheim
Updated over a week ago
How do I update my credit card via PayPal?
Written by
Chris Borsheim
Updated over a week ago
Managing billing details
Written by
Chris Borsheim
Updated over a week ago